Purchase With Confidence!
All of our products come with a 1 year guarantee against product failure and manufacturer defects. All ZuweiUSA Guitars must pass a Detailed 45 point inspection before leaving our facility in Upstate NY. This assures you that you will receive a product that is, as described, and truly ready to play out of the box.
The 45-point Inspection Checklist:
Storage & Packing Checks
-
Acclimation Process 55% Humidity
-
Inspect the case/gig bag
-
Verify all contents & accessories
Cosmetics and Build Quality Checks
-
Inspect body & Internal Structure
-
Fingerboard
-
Neck & neck joint
-
Inlays
-
Binding
-
Hardware
-
Strings
-
Headstock
-
Nut
-
Saddle
Hardware Checks​
-
Tuning machines
-
Pickups
-
Neck Joint
-
Pickguard
-
Potentiometers
-
Switches
-
Output jack
-
Strap Holders
-
Trust rod cover
-
String trees
-
Battery
Electronics Test Checklist
-
Output jack test
-
Pickup switch Toggle
-
Potentiometers
-
Pickup splitting/tapping
-
Onboard tuner
-
Onboard effects
-
Onboard EQ
Playability Check
-
Check tuning machines
-
Stretch strings & tune to pitch
-
Neck relief
-
Pickup height
-
Action height
-
Set Intonation
-
Inspect frets
-
Tremolo system
-
Play test guitar w/bends
Tune and Polish
-
Tune guitar to pitch
-
Clean & Polish Instrument
Packing
-
Inspect packing material
-
Professionally Pack
-
Ship to your door
Zuwei USA Based Service Department
We back up our products with a certified USA based Service Department. Experienced in repairing all our products, and many others. Our Service Technicians are highly trained and complete the job fast, and correct the first time around. Enjoy your gear, knowing its covered by ZuweiUSA!